Please note that we only deliver to Dubai. For delivery requests outside this area, a surcharge will be required,
the amount of which will depend on the delivery distance. This amount will be determined in consultation with our
reservations department.

If you have any questions about delivery or to arrange your booking, please do not hesitate to contact our team.
We’re here to help!

There are only two types of fuel available for hire cars in Dubai: Super ( 98 ) and Special ( 95 ) . Before taking
possession of your vehicle, we advise you to check which type of fuel is required for your car, to ensure that it
runs smoothly.
If you have any questions about fuel or vehicle hire, don’t hesitate to ask your delivery driver. We’re here to help!

We would like to inform you that some of our vehicles are designated as ‘smoking’, while others are not. To
ensure the comfort of all our customers, this information is clearly indicated in the details of each vehicle on our
website.

We encourage you to check these details when making your booking. If a non-smoking vehicle is used as a
smoking vehicle, you will be charged an additional cleaning fee. If you have any questions or concerns, please
do not hesitate to contact our reservations department.

At CARS FOR YOU, a rental day is defined by a period of 24 hours, from the moment you take possession of the
vehicle. For example, if you collect your car at 10.00 am, you must return it by 10.00 am the following day.
Please note that if the vehicle is returned an hour or more late, an additional day will be charged. If you have any
questions about your booking or if you need to extend your rental, please do not hesitate to contact our
reservations department.

We are pleased to inform you that in Dubai, almost all driving licences are accepted for car hire. It is generally not
necessary to have an international driving licence. However, we recommend that you check specific
requirements with our reservations department, as some exceptions may apply depending on your country of
origin.

Please do not hesitate to contact us if you have any questions or require further clarification. We’re here to help
you plan your stay with peace of mind!

We would like to inform you that rental extensions are not permitted unless expressly approved by our
reservations department and seen in advance. If you wish to extend your booking, we encourage you to contact
our team as soon as possible. We will do our best to accommodate your request, subject to vehicle availability.
Thank you for your understanding!

At CARS FOR YOU, we understand that the unexpected can happen. This is why we offer you the possibility of
cancelling your reservation free of charge up to 48 hours before the start of your rental period.

Please note that after this time, any advance paid will not be refunded. We therefore encourage you to contact us
as soon as possible if you need to change your plans. Your satisfaction is our priority, and we wish to accompany
you in your travel plans, with complete peace of mind.

It is important to call the police, or use the Dubai Police service to report the accident if there are no injuries and
the damage to the car is minor. If the other driver suddenly tries to flee the scene of the accident, it is necessary
to take a photo of the registration number and provide it to the police. – Make sure you have your driving licence, UAE identity card or passport with you, as the police will ask to see
them.

– Call the police on 999 (from anywhere in the United Arab Emirates). If necessary, call an ambulance on 998.

– Make a note of the damage caused. Write down the contact details of all witnesses to the accident.

– Remember that you cannot leave the scene of the accident until the police have completed the paperwork.

Our agent’s telephone number: +9710503876977 – Reporting a car accident using the Dubai police service:
1. Download the Dubai Police advert. Download on iPhone. on Android
2. Select the ‘Report an Accident’ service on the app’s homepage.
3. Fill in the accident report.

If you have an accident and you are not at fault, you will be judged as such without a police report and you will be
liable for any damage caused to the vehicle.

Dubai offers many parking options, but it’s important to know the rules and zones to avoid fines and ensure safe
parking. Here’s what you need to know:

1. Types of parking
Public parking: Dubai has many public car parks throughout the city, including in shopping malls, tourist
attractions and business districts. These car parks generally charge a fee.
On-street parking: On-street parking is available along the roads and is signposted. Most on-street parking is
chargeable during working hours.

2. Parking rates
Rates vary according to zone and type of parking. In general, on-street parking rates vary between AED 2 and
AED 4 per hour, depending on the location. Some car parks offer discounted daily or weekly rates.

3. Parking metres
To park in pay zones, you must use parking meters. It is important to pay the required amount and display the
parking ticket on your dashboard to avoid fines.

4. Free parking
Some areas offer free parking at weekends and on public holidays. Be sure to check the signs for specific times.

5. Rules to observe
Prohibited areas: Do not park in areas marked as prohibited, such as pedestrian crossings, in front of driveways
or in spaces reserved for disabled people without the appropriate permit.
Storing vehicles: Always keep your vehicle locked and remove visible valuables to prevent theft.

6. Parking alternatives
If you’re planning to visit busy areas, consider using taxi services or car-sharing apps, which can be convenient
and save you parking hassle.

Conclusion
By following these tips and paying attention to the signs, you’ll be able to enjoy your stay in Dubai without the
hassle of parking. If you have any questions or need assistance with parking, don’t hesitate to contact our team,
who are here to help. Enjoy your exploration of the city!

When driving in Dubai, it’s important to be aware of the traffic rules and potential fines to avoid inconvenience.Here is an overview of the main fines you may encounter during your stay:

1. Speeding
Dubai is known for its modern roads, but it’s essential to keep to the speed limit. Fines for speeding vary
according to the speed exceeded. For example:
Up to 20 km/h: AED 400
20 to 40 km/h: AED 600 to 700
40 to 60 km/h: AED 1,200
More than 60 km/h: AED 2,000 and more and possible suspension of licence.

2. Failure to obey traffic lights
Running a red light can result in a fine of AED 5,000 and 12 penalty points on your driving licence. Always be
vigilant at traffic lights.

3. No parking
Parking in a prohibited zone can result in fines ranging from AED 100 to AED 1,000, depending on the
seriousness of the offence. Always use designated parking areas and check signs.

4. Using a mobile phone while driving
Using a mobile phone without a hands-free kit is prohibited. The fine for this offence is AED 800 and you could
receive 4 penalty points.

5. Dangerous driving
Behaviour such as dangerous overtaking or drink-driving can result in very heavy fines, prison sentences and
confiscation of the vehicle.

Conclusion
To avoid fines, we recommend that you scrupulously observe the traffic rules and pay close attention to road
signs. If you have any questions or concerns during your stay, don’t hesitate to contact our team, who will be
delighted to help you. Enjoy your driving experience in Dubai in complete safety!

To make your journey easier, it’s important to understand the toll system in force, known as Salik. – What is Salik?
Salik is an electronic toll system designed to reduce traffic congestion in Dubai. The system is in place on some
of the city’s key roads and bridges. As a tenant, you benefit from the simplicity and efficiency of this service
during your stay.

– How does it work?

Salik tag: All our vehicles are fitted with a Salik tag, an electronic device that automatically detects your passage
through the toll gates.

Automatic deduction: When you pass through a Salik gate, the amount of the toll is automatically deducted from
the balance associated with our Salik account, without you having to stop or make a manual payment.
The standard rate for each passage is AED 5 (dirhams). Tolls apply mainly during peak hours, but are generally
free at night and during certain holiday periods.

No worries about top-ups

You don’t have to worry about topping up your Salik account, as this is handled by our company. We take care of
all the necessary steps, allowing you to fully enjoy your driving experience in Dubai.

The total amount of saliks for the duration of the rental will be deducted from your deposit.

We accept a variety of payment methods to make your booking easier. For the majority of vehicles, you can pay
for your rental by credit or debit card of the main brands (Visa, Mastercard, etc.), and sometimes even in crypto
currency. However, for top-of-the-range or luxury vehicles, only a credit card may be accepted. This is due to the
higher deposit requirements associated with these models, which require an additional guarantee that only credit
cards can offer.

We advise you to check the payment options specific to each vehicle when you make your reservation to ensure
that you have the required means of payment.

The minimum age required to hire a vehicle depends on the type of car you wish to hire. As a general rule, for
most standard vehicles, the minimum age is 21, with at least one year’s driving experience. However, for more
upmarket vehicles, such as luxury cars or sports models, the minimum age may be set at 25 or over.
This is due to insurance requirements and vehicle specifications. We recommend that you check the age
requirements directly on the page for the vehicle you wish to hire, to ensure that you meet the criteria before
finalising your booking.

At CARS FOR YOU, we understand that managing deposits is an essential part of the car rental experience, and
we make it a priority to ensure our customers’ peace of mind. We know that renting a vehicle can sometimes be a
worry, especially when it comes to security deposits. That’s why we only work with agencies that have
transparent and fair deposit policies.

We ensure that the deposit process is clear, secure and free of surprises. As soon as you book, you’ll be
informed of the amounts and conditions associated with the deposit, so you can plan with confidence. We also
work to reduce the time taken to return deposits, so that you can get your money back quickly once the vehicle
has been returned in the required condition.

By putting customer satisfaction at the centre of our concerns, we ensure that deposits never become a source of
stress, but simply a well-managed aspect of the rental. Thanks to our trusted partners, you can rent with peace of
mind, knowing that every step of the way is designed with your comfort and financial security in mind.